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•Before You Have A Consultation
•Proposal or Plan?
•Questions to Ask
•Now That You Have a Plan/Proposal
•Now That Your Installation is Scheduled
•Landscape Questionnaire
•View The Process

Classic Nursery & Landscape Company
12526 Avondale Road NE
Redmond, WA 98052
P: (425)885-5678
Toll Free: (800)290-1344
F: (425)882-0609

info@classicnursery.com

Hours:
Monday thru Saturday 9am - 6pm
Sunday 10am - 5pm

Landscaping can be a complex series of decisions. You've got the basic aspects of wind, water and sun as well as soil, slope and drainage. Mix in the difficulties of budgets, phasing and the fact that you have to make the decision with your spouse...and, well, we don't need to tell you how difficult it is. We help people make these decisions all the time. It really doesn't have to be that difficult for you. In fact, if you break it into simple steps, landscape solutions can be relatively easy to resolve.
First of all, take a few moments to analyze your property. Make some notes. What is it that you like about your home site? Are you having drainage problems? Do you need to screen or accent a view? What plants do you like or dislike? Is there a "style" of plant arrangement that appeals to you? Would you be willing to complete portions of the work yourself? Take a few moments to establish a budget. Not just your "first phase", but what you might invest in the outside of your home over a few years. Of course we're going to say that "landscaping's a good investment". Up to a point, that is. You've also got to think of your home's overall value and contrast that against how much you plan to enjoy the area around your home. We've got some information on our website and at the Garden Center that can help you set some guidelines. Assess your needs with our Landscape Questionnaire
Are you decided on moving ahead with a complimentary proposal or with a landscape plan? At the time of your initial consultation, we'll be happy to write up a proposal for you. It usually takes about a week or so. A plan is a more methodical process, involving more time, (from two weeks to a month or more), as well as an additional investment on your part. We base your design investment on a $40 per hour charge with a 10 hour minimum. This includes multiple drafted, scaled, blueprinted copies, estimates and a revision to the plan at your request. The design fee is not based upon your budget, but the complexity of the design. This could be related to issues involving your property measurements or the types of construction.
Most properties will fall into the 20-40 hour range. If you are having trouble determining whether to have a complimentary estimate prepared or invest in a design plan, the following information may help: Choosing an estimate only for your project: Advantage: No charge, Can be prepared in 7-10days. Disadvantage: Does not graphically show you where each item is placed.
Choosing a plan and estimate for your project: Advantage: Shows all the work to be completed. May be implemented as a "Do it Yourself" or phased project more easily. Allows a number of companies to bid the same thing. Disadvantage: Invest $40hr, minimum 10hr charge.
Note: One way to determine whether a landscape architectural plan might be a good value for you is to consider how long you will live in your home. Cut that time in half and assume that you will be done with all of your landscape phases within that period. Try to project how much you will have been comfortable investing in the landscape (including decks, walks and patios,etc.) by that future date. Take 5% of that number, and if you can have plans prepared for less than 5%, design plans may be a good value for you. Please note that planning costs are not based upon your budget, but on the complexity of the project. Just being able to discuss ideas clearly with your spouse and methodically "plant the lavender on the corner of the patio" yourself has good value once you know where everything is going. So does having the ability to send a plan out to bid. All of our plans are reviewed by a licensed landscape architect and include firm estimates based upon the discussed and approved budget.
To establish a simple budget:
1. Number of years I will live in my home divided by 2 = what year? _________
2. Amount that I am willing to invest by year noted above $________
3. 5% of that amount = $________
4. Quoted price of my landscape architectural plan $________ Is #3 higher than #4. above? If so, a plan may be a good investment for you.
1. If we want to revise our plan after our meeting, will you update it at no charge?
2. Will your plan be scaled and blueprinted? Do you bring extra copies to our meeting?
3. If appropriate, will the plan encompass my entire property?
4. Will the plan be accompanied by an estimate for the work? Can you guarantee pricing?
5. Can you also give me unit prices and information about phasing the installation?
6. Can you prepare plans for work I will complete myself?
7. Do you bring plant books, catalogues and product samples to our presentation?
8. Are you affiliated with a Nursery where we can see the plants before the installation?
9. Can I get estimates from other landscape companies?
10. Are you able to estimate other construction,ie; decks, patios, spas and fencing?
11. Are you familiar with availability and unit prices for plants?
12. Are you familiar with unit prices for construction finishes such as brick, stone,etc?
13. How can I reach you? Can I contact you by, cellphone, webpage, fax and E-mail?
14. Can you supply references?
15. Are you a licensed landscape architect? Are you a member of ASLA*?
16. Do you have a portfolio and references? Have you been published or received awards?

Classic answers to questions 1-16....."Yes". * The American Society of Landscape Architects.

Keep in mind that one of the greatest mistakes you can make in commissioning a design is to not set budget parameters for your designer. We know. We bid plans from other companies. You'll want to be careful that your designer can guarantee that your project will stay within a stipulated, mutually agreeable budget. We are what is called in the trade, a "design/build" firm. That is, we install what we design. We will always try to design within a pre-established budget for you. At the same time, you are always free to "shop" our plans.


1. Review the project carefully. Call anytime with comments or questions. Continue to make notes on the meeting copy of the blueprint and estimate. We can use it as a basis for a revision later. You can correspond with us by phone or email at our website: classicnursery.com.
2. Establish priorities. Start to establish a budget for your first phase. Determine to do the best value, most site-damaging and/or highest impact things first.
3. Call us with your first phase ideas. Some people will want to commission work, if not by budget, then by area. "I want to get the front yard done", or "Put it together as the front yard, not to exceed $X". For some projects it's a good value to do small phases as long as you commission the work in increments that will keep a 2 man crew on site for at least 1/2 a day at a time. Generally, the longer the crew is on site for a given phase, the more efficient the installation is and the better the value is for you. Talk to us about it, if you're not sure. We'll help you to purchase materials efficiently and advise you about the proper "order of construction".
4. Consider your savings. Understanding how much you save by purchasing a bulk quantity (all of your compost or rock at once, rather than 3 yards at a time), may be a factor in deciding how much work you want to have done. Some things like irrigation valve stations or low voltage lighting fixtures can be partially installed and finished later. Paths can be narrowed a bit and dry streams shortened. If you are willing to wait, some of your plants can be reduced in size or quantity (with the goal of ultimately yielding the same end result over time). For many, the joy of gardening is planting perennials. You can save money by planting some of the smaller 1 gallon or 4"pot material after the first phase. These items go in quickly and easily.
5. Get on the schedule. If we haven't already made arrangements with you, call us and give us a general idea of your budget and preferred time for installation. We'll do our best to hold a date on our schedule for you. Once your project is on our schedule, we will try to keep you posted should the schedule be revised. Please check with us periodically as your date may change. As always, signatured contracts for work will take precedence, but we will keep you on the crew calendar for as long as we can.
1. Get your scheduled start date. We will call you with an approximated start date. This start date may change as our projects may vary from their anticipated start and end times. You can generally expect us within ten days of our date noted to you. It may be earlier if we have a postponement or cancellation. You can stay up to date with the schedule by contacting Juliette Smith, the Operations Manager or email her at our website.
2. Send in your deposit. If you have not made your 50% deposit, please drop it by the Nursery or mail it no later than 14 days before the start date. In the case of a larger project that goes over an "end of month" period, we may ask you for a progress payment equal to the amount of the work completed through that date.
3. Review and sign the installation agreement. We will send you a more comprehensive installation agreement for review and signature. This document notifies you regarding lien rights as required by state law, liability and payment issues.
4. We mark the site for utilities. We will send a "Locating Service" out to your site. (You don't have to be there to meet them). They will spray out approximated locations of major utilities. (You may want to note these locations for your future reference).
5. We "pre-review" the project. Your Project Manager and the Crew Supervisor may be out to the site approximately 5-10 days before the anticipated start date to "line-out" the project and choreograph the scope of work to be completed.
6. Review your plant list. You may want to contact the Garden Center manager to review plant selections and make substitutions if necessary. Garden Center staff are normally available by appointment each day except Thursday and Friday. You can email him.
7. Stay in touch. Your Project Manager will be out intermittently throughout the project. You can reach your project manager through the design office, their cell number or email. You can reach our design manager, Guy Feldman or our on staff landscape architect Alan Burke through the nursery, by cell or simply email on the "Contact us" page.
8. Understand anticipated "extras". Additional items may become necessary for you to purchase as the project gets under way. Typically, our clients may request drainage, soil and additional plants. If you desire unit prices in anticipation of these items, ask your Project Manager. Each "Extra" as necessary will be written up as a work order and you should immediately receive a copy on site or by mail or fax. If you don't get a written copy of an "extra" item, noting the charges, please call the Classic office manager and request a copy for your file.
9. Expect an invoice. You may receive invoices prior to completion. We may send you a "progress billing" based upon an estimate of actual work completed on a larger project that runs through an end of month period.
10. Schedule a walk through. You may request a complimentary "walk-through" if one was not suggested to you after completion, to talk about care for your landscape and discuss your warranties.
11. Finally, enjoy your landscape... sit back and relax! And please, come in and see us, join our "Color Club" and bookmark our website for sales, tours and garden classes. Join the hundreds of schoolchildren that visit Classic annually to see the salmon run in Bear Creek.
Finally, as always, we thank you for your business. We appreciate that you have selected us and we plan to do our best to make this an enjoyable experience for you.

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