“Nowadays you don't find the kind of customer service that you did in the
old days. I felt compelled to let you know what a fine nursery you have and what great
people you have working for you…I called four nursery/landscapers to give me a
bid and Classic Nursery was one of them…I think first impressions mean a lot
and from the first call I made to your nursery to the end I was impressed with
everyone I dealt with from Classic…So many times in business you do not get
the customer service everyone deserves and in this day of computers and answering
machines it is nice to have a receptive response from a service oriented business
like yours.”
-R.H. |
•••••••••••••••••••••••••••••••••• |
“We were all set to get numerous bids for our landscaping job - till we
met Ty. He was so professional, so obviously competent that we went with him and
Classic on the spot - not our usual modus operandi. We are not disappointed; he
designed a terrific "pocket garden" for us and Jose executed it beautifully. We love
it - especially the water feature.”
- Ms. W
|
•••••••••••••••••••••••••••••••••• |
“Thanks Alan! We really appreciate
your promptness and thoroughness. btw, we forgot to mention that the drainage in the
front yard has been working out great even with all the wild weather we've been getting!
Also, your idea of breaking up the mid and lower patio with a planting bed was spot on.
It's actually one of my favorite areas. And it probably goes without saying, the pond is
spectacular. Thanks for all your help.”
-Mr. & Mrs. Y. |
•••••••••••••••••••••••••••••••••• |
“Hi Alan and Happy New Year,
Here are the pics of our waterfeature that I promised you a while ago.
Life has been a bit hectic and we are leaving WA for good after the movers come on
Friday. The house is sold and my husband has been working in CA for a month already. Of all the things we'll miss the most in this beautiful state is our amazing waterfeature. Thanks so much for bringing so much joy and beauty into our lives. You and your team are incredible. Once again special thanks to Brian Rolph for doing such a superb job. I might be calling for your services again once we get into our new house :) ”
Many Thanks !
Susanne and the Gang ! |
•••••••••••••••••••••••••••••••••• |
“Guy, Brian and the crew did a
wonderful job. Our landscape is the best in Trilogy!”
-Bob & Susan H. |
•••••••••••••••••••••••••••••••••• |
“I know our time was short on the 28th so I'm not sure whether I mentioned
that everything looks very nice. I'm excited to have this huge blank canvas
ready to receive plants and I look forward to your ideas and final plans. The
terracing is exactly what I had envisioned and is very nicely done. And I love
the design and realization for side B - for which I had no pre-conceived ideas.
It's all very beautiful...If I've estimated the adjustments correctly, the final
project cost should come in about $300 - $400 under our maximum allowance of $30,000.
Which is exactly why I chose Classic - they were the only ones in all my research that
prided themselves on beautiful designs completed within the budget. Thank you for
managing this so well....”
-
Theresa K |
•••••••••••••••••••••••••••••••••• |
“It was such a pleasure to have you do
this work for me. Keane was fun - very confident about his estimates, good follow-up
to my questions and a great sense of humor. Paul was awesome. His suggestion that I
curve the path a little differently made all the difference in the flow of this area.
Paul is so good with rocks - each one has it's best face forward and they are solid
and secure. And the crew - so respectful - no loud music, no smoking, no trash...hard
workers. How do you find such good people?”
-Mrs. L. |
•••••••••••••••••••••••••••••••••• |
“Hi Guy. Thanks for the phone call,
sorry I missed you. I didn't have your cell phone number with me, but I had your email
address. I wanted to let you know that we are THRILLED with the way the path turned
out. It is utterly charming with all the rocks and the way it winds. And I love the
way the birch tree looks near the driveway. I didn't even want to come to work today,
I just wanted to stay home and walk on the path all day (although I probably would
have gotten bored eventually). Anyway, thanks again for the hard work. We always
enjoy working with you on these projects. You are so professional and easy to work
with.”
-Mr. & Mrs. R.
|
•••••••••••••••••••••••••••••••••• |
“We love your work! Everything
we’ve had done by Classic has exceeded our expectations (& my husband is a
perfectionist!!) Thanks for your hard work!”
-M.C. |
•••••••••••••••••••••••••••••••••• |
“We enjoyed Guy and all our time we
spent with him. He is not only creative and accomplished at his profession, he is also
easy to talk to and doesn't seem to get ruffles too easily. Jose was also a very
talented man to work with. His good humor and quick smile was nice to do business with.
He and Lau always showed up on time and worked hard the entire day they were on site.
We are very impressed with not only the quality of Classic Nursery work but with the
sincere and friendly way all the people we've dealt with have treated our questions,
needs and concerns we've had! Thank you to Guy and Jose!”;
- MD Woodinville
|
•••••••••••••••••••••••••••••••••• |
“We are very happy about the quality
of work done (starting from the planning and consultation). Alan is great! We are also
impressed by your crews. Brian is very conscientious, highly competent and thorough.
Both Brian and his assistant did a wonderful job!! Thank you!”
-B.M.*
|
•••••••••••••••••••••••••••••••••• |
“Dear Classic Nursery, Thanks you for
your outstanding garden at the Seattle Flower Show this week. “Portage to the
Pacific” was wonderful – a joy to view. All the historical pieces, the
campfire, stream + fog, and of course the plants of the NW, and especially the video
bringing their words, Lewis & Clark’s, to the viewers was brilliant and so
impressive. You richly deserved the Founders Award!…”
-Mrs. H.R.H.
|
•••••••••••••••••••••••••••••••••• |
“Guy, That was our house! Our deck! Our water feature! It took a second to register then I just blurted out "that's our house!" I'm a huge HGTV fan and always like to watch Landscaper's Challenge. Al and I watched together tonight. After we got over the shock of seeing our house on HGTV we watched as each designer and design were featured. Of course, we totally fell in love with your design, and couldn't see purple pots or dollhouses as design options. I'm so sorry that the family didn't choose your design. We'd choose you again any day! What an honor for you to be chosen to appear on the show. That speaks so highly of your design skills. We're thrilled that OUR landscape designer was chosen to be a part of Landscaper's Challenge. We still love our yard, and now have grandkids who love to ride bikes on the deck and patio, have pretend picnics under the big fir tree and roam the wild paths on imaginary bear hunts. We had Showplace Design of Redmond help with our kitchen remodel last year. Now no matter whether you're outside looking in, or inside looking out, the views are great and the living is easy. Thanks for alerting us, and thanks to the editor who chose to feature our home in your introduction.”
-Susan and Alan S.
|
•••••••••••••••••••••••••••••••••• |
“Dear Guy, I know that I told
you how very pleased I am with the work that you and your crew did for me, but I want
to express my thanks for the delightful dry river bed, the beautiful new planting bed
and all the “awesome rocks”! It was a pleasure having you and your crew at
my home. Jose is an artist and he and his crew created a beautiful addition to my
yard and beach. They are very talented and professional. I have enclosed some
baseball tickets for everyone as a way of showing my appreciation and thanks”.
-Mr. S.D. |
•••••••••••••••••••••••••••••••••• |
“We liked our initial meeting with Alan
and we especially liked working closely with Jen. She helped us to understand the
entire process and gave us good information on future possibilities. She was good at
communicating her ideas, and flexible in incorporating our suggestions and wishes.
I’d be happy to work with her again”.
-T.M.
|
•••••••••••••••••••••••••••••••••• |
“I felt very comfortable with Guy
and knew he was a professional right away”.
-L.F. |
•••••••••••••••••••••••••••••••••• |
“This was a wonderful experience from
start to finish. Guy Feldman, Brian & the crew could not have been more helpful or
accommodating. The beautiful finished project speaks for itself and we look forward to
enjoying it for years to come. We thank you all for your professionalism, creativity
and flexibility. A joy!”
-C.D. |
•••••••••••••••••••••••••••••••••• |
“We called in a professional because
we knew we needed lots of help. The landscaping was the original builders stuff. Guy
Feldman was wonderful – he translated our vague ideas into a beautiful front
yard – Brian did a beautiful job of planting – our backyard is full of our
old plants. He put the grasses around the rocks of the dry stream. Both Brian &
Guy worked with us to create a beautiful yard. I would highly recommend Classic Nursery.
I am very glad that I went to the Nursery to pick out my plants. I can’t wait until
Spring… Thank you.”
-W.L. |
••••••••••••••••••••••••••••••••••
|
“Brian’s work is exceptional! I am
thrilled with his design & execution. Dave was great. Thanks…for exceeding my
expectations”.
-S.B. |
••••••••••••••••••••••••••••••••••
|
“Guy was wonderful”
- B.B. |
•••••••••••••••••••••••••••••••••• |
“Guy Feldman was extremely helpful in our planning.
He also was right on top of the installation process. Great to work with!”
-R.L.
|
•••••••••••••••••••••••••••••••••• |
“We were very impressed with your landscaping
display at the 2002 Flower & Garden Show in Seattle. We thoroughly enjoyed working with
Guy Feldman. He is very talented, professional and we felt at ease in giving our opinion on
the design. Our calls were always returned promptly. He is basically the reason we went with
Classic Nursery to do the landscaping. We also enjoyed working with Tony the crew foreman.
He was very knowledgeable with plants and landscaping. We are very please with the final
results”….
-Mr. & Mrs. B. |
•••••••••••••••••••••••••••••••••• |
“Dear Alan Burke, Two weeks ago we completed a
significant landscaping project with Classic. We want to express how pleased we were with
the final results. We were highly pleased with the outstanding support that Scott and Joanie
gave us when selecting plants for our yard. They were knowledgeable and helped us
significantly with choosing optimal plants. We were highly pleased with the outstanding service
that Brian and Tito gave us. They removed many mature plants from our yard , and planted many
new plants. They worked very hard and quick, yet maintained high quality. They were pleasant
to work with, and had good ideas. They were amazing in their ability to remove large tree
roots. When they finished planting, they spent significant time cleaning up, leaving our
property spotless. We appreciated the pleasant service provided by Guy. He was personable and
responsive to our needs. We love the Tsuga plant that he recommended. His finished design
looks very nice. We were highly pleased with the outstanding quality of the plants that
Classic provided. We look forward to receiving the missing Japanese maple that is on order.
We hope that it can be planted soon. We have been highly satisfied with your company since
moving here in 1994, and plan to continue being customers for many years to come. We have
been showing your work to everyone that comes over, encouraging them to use Classic for
their future landscaping needs”.
-G.Y. |
•••••••••••••••••••••••••••••••••• |
“…The crew who accomplished the work
on our yard was Martin Guitterrez and Amador …They did a terrific job, even in
(unfortunately) some very rainy weather at the end of the week. Martin checked with me every
day to make sure the project was as we had planned and to add recommendations here and there
as the backyard began to change…Martin and Amador were very courteous and their
attention to detail was remarkable. We are extremely pleased with their work and
professionalism. Our experience with the team from Classic Nursery was very pleasant and we
would not hesitate to contact Classic Nursery for future business and would look forward to
working with the above individuals again”.
-P.R. |
••••••••••••••••••••••••••••••••••
|
“Curt and the crew was great. We can’t
say enough about the time and thought Curt put into the project.”
-K.F. |
•••••••••••••••••••••••••••••••••• |
“Guy was super-excellent in all about
ratings…prompt, informative, seemingly without any difficulty with all his
behind-the-scenes work! Thank you!”
-R.W. |
•••••••••••••••••••••••••••••••••• |
“I really enjoyed working with…both
Javiers & Meadow – they are all excellent workers! We will use Classic
again”.
-S.L. |
•••••••••••••••••••••••••••••••••• |
“You all did a wonderful job! Our landscape
remodel turned out excellent”
-J.W. |
•••••••••••••••••••••••••••••••••• |
“Guy was excellent. For a small project, he
patiently handled changes through the entire process. Martin, the foreman had great
suggestions during the rockery installation and was very helpful also. I look forward to
Classic completing the rest of my landscaping”.
-R.S.
|
•••••••••••••••••••••••••••••••••• |
“We were very pleased with Brian &
Juan’s courteous & friendly attitude and strong work ethic. Brian’s plant
placement and walkway layout are excellent. We’re very happy with the Montana slate
rock selection. Thank you!”
-F.J. |
•••••••••••••••••••••••••••••••••• |
“Really like my
neighbor’s yard done by Classic!”
-J.M. (In response to our post-installation survey question “reason you chose
Classic”) |
•••••••••••••••••••••••••••••••••• |
“The entire project was handled with high
standards. All employees were attentive, informative and prompt. Ease of communication
allowed us, and the project manager, to propose changes/improvements and proceed quickly.
We thoroughly enjoyed the efficiency and care that went into the process and are excited
with the results. We have received many compliments from the homeowners in our community
regarding the improvements. Thank you Guy. You were great to work with.”
-Picnic Point Homeowners Association |
•••••••••••••••••••••••••••••••••• |
| * WALP (Washington Association of Landscape Professionals)
Grand award winner. |
•••••••••••••••••••••••••••••••••• |
| AWARDS & DISTINCTIONS |
| • Back cover graphic: The Sunset Western Landscaping
Book |
| • Two King County Green Globe awards for Environmental
education |
| • Northwest Flower & Garden Show,
Founder’s Cup (Best of Show) and Gold medal |
|
Portage to the Pacific, a garden inspired by
the Lewis & Clark expedition, 2004 |
| • Northwest Flower & Garden Show,
bronze medal |
|
Mirabilia, a garden of Arthurian legend, 2002 |
| •
Northwest Flower & Garden Show, N. American rock garden society
gold medal, |
| |
Silver people’s choice award
Wm. Thompson ASLA design excellence award
The Millennium Railway, 2000 |
• WALP (Washington Association of Landscape Professionals):
Grand award winners:
Matsuyama residence, Hitch residence, Nichols residence, A craftsman’s garden, Thune residence
•Merit & Distinction medals for a wide range of residential landscapes
< Back To Top |
